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Based in the South of England, Voltix Services is a Facilities Management Company, catering to commercial clients across the UK. Founded by
veterans of the Facilities Management industry, they saw an industry that offered an expensive service but didn’t always follow through on
customer expectations. They set out to respond more quickly to customer services issues and provide a higher first call resolution rate by
utilizing multi-skilled engineers, all at a reasonable price. Growth has been impressive and the buildings managed by them range from small
office blocks to large office facilities hosting major international organisations.
ROI
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SOLUTIONSVIEW WEBSITEDOWNLOAD |
WIN#1
The ease with which Salesforce.com and ERP MARK 7 can be customized allowed Voltix Services to launch
their business more quickly than expected
CHALLENGE
Time to market is critical for any startup business.Voltix Services needed to minimize upfront investment
while launching a solution as quickly as possible that would allow them to take on paying customers
SOLUTION
The flexibility of ERP MARK 7 and the Salesforce.com platform meant that the set-up and customization
project took less time than expected. Time to market was shortened which had a positive impact on cashflow
By launching the service more quickly than expected,they have also been able to exceed their targets on the
number of buildings added to their portfolio within the first 12 months
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