Order Management

Order Management

Industry leading system modules that are designed to effortlessly manage business process from inception to completion.

ERP

The Order Management module takes care of all the activities that occur when a customer places an order until they finally receive it. Whether it involves a merchant selling physical goods or a broker dealing in securities and commodities that only exist electronically.

The Order Management module ensures a smooth and efficient transaction. The customer is provided with a sales quote detailing prices and the terms of sale when they accept, it is converted into a closed sales order.

ERP is designed to manage the whole process from start to finish.

ERP

MANAGE PRODUCTS, PRICES AND DISCOUNTS

The application is flexible to accommodate different Products and price lists based on the organization’s sales unit. The net price of each product can be determined using several pricing formulas, taking the gross price of the item as a starting point and then allowing for discounts, surcharges, sales tax, etc.

Whether it involves a merchant selling physical goods or a broker dealing in securities and commodities that only exist electronically. The Order Management module ensures a smooth and efficient transaction.

The customer is provided with a sales quote detailing prices and the terms of sale when they accept, it is converted into a closed sales order.

ERP is designed to manage the whole process from start to finish.

ERP

GENERATE INVOICES

A sale typically starts life as a draft order, which provides a customer with prices, discounts and terms of sale of products. If the customer accepts the draft order, the invoice can be sent automatically to the customerâ€™s email address. Whether used to formalize a physical or a financial transaction, the sales order invoice is the cornerstone of the sales management functionality.

ERP

MANAGE RMA

When a customer returns a product, for whatever reason, the Return Merchandise Authorization (RMA) module can handle a product return in order to receive a refund, replacement, or repair during the product’s warranty period. Runs Business As One Enterprise.

ERP

MANAGE SUBSCRIPTION

A customer can be offered a subscription to a product or service based on a subscription plan allocated to the customer profile/Type. The subscription module enables to customize of different subscription plans, subscription duration, and subscription active start dates to allow users to select the right plan at the time of selling.

Promote Loyalty

As well as engaging the customer and incentivizing repeat customers, a Loyalty Programme gives business access to valuable data for use in analyzing every aspect of the company’s engagement with its customers. ERP enables an organization to develop its own

Optimize commission programmes

Devising a system of sales commissions that aligns with specific business goals requires meticulous planning. With a dedicated commission tool, ERP takes care of the whole process to enable any organization to create a highly effective commission plan

Process payment options

The ERP Order Console supports a number of payment alternatives:
Loyalty Card, Cash, Credit Card, Debit Card,Cheque, Bank Transfer

The benefits to a business include

Automates and streamlines order processing

Organizes, tracks, and satisfies purchase requests

Automatically creates an up-to-date inventory, a database of vendors, a database of customers, a history of customer returns and credit notes, information on billing and payments, and all order processing records

Enables rapid response to customer demands, resulting in a faster path to recognized revenue, improved operational efficiencies, and higher customer satisfaction.

ERP