Manage products, prices & discounts

The application is flexible to accommodate different Products and price list based on organization sales unit. The net price of each product can be determined using several pricing formulas, taking the gross price of the item as a starting point then allowing for discounts, surcharges, sales tax etc.

Generate invoices

A sale typically starts life as a draft order, which provides a customer with prices, discounts and terms of sale of products. If the customer accepts the draft order, the invoice can be sent automatically to the customer’s email address. Whether used to formalize a physical or a financial transaction, the sales order invoice is the cornerstone of the sales management functionality.

Manage RMA

When a customer returns a product, for whatever reason, the return merchandiseauthorization (RMA) module can handle a product return in order to receive a refund, replacement, or repair during the product’s warranty period.Runs Business As One Enterprise.

Manage subscriptions

A customer can be offered a subscription to a product or service based on a subscription plan that is allocated to the customer profile/Type. The subscription module enable to customize different subscription plans, subscription duration, subscription active start date to allow users to select right plan at the time of selling.

Promote Loyalty

As well as engaging the customer and incentivizing repeat customer, a Loyalty Programme gives a business access to valuable data for use in analyzing every aspect of the company’s engagement with its customers. ERP Mark 7 enables an organization to develop its own Loyalty Programme based around a number of flexible rules:

• Establish multiple Loyalty Programmes and multiple earning and redemption promotions within each programme
• Points expiry rules
• Earning/redemption rules defined at any level (programme, tier, product, channel, customer profile etc)
• Define member tiers structure and maintain tier status rules
• Sophisticated user-defined reporting capabilitie

Optimize commission programmes

Devising a system of sales commissions that align with specific business goals requires meticulous planning. With a dedicated commission tool, ERP Mark 7 takes care of the whole process to enable any organization to create a highly effective commission plan

• Create and update sales order data and calculate commissions instantly
• Automatically create personalised sales compensation plan for each sales profile
• Define earning rules at any level (Programme, Tier, Team and Profile etc)
• Define commission teams and calculate split level commission Calculate bonus payments

Process payment options

The ERP Mark 7 Order Console supports a number of payment alternatives:

• Loyalty card
• Cash
• Credit card
• Debit card
• Cheque
• Bank transfer

The benefits to a business include:

• Automates and streamlines order processing
• Organizes, tracks, and satisfies purchase requests
• Automatically creates an up-to-date inventory, a database of vendors, a database of customers, a history of customer returns and credit notes, information on billing and payments, and all order processing records
• Enables rapid response to customer demands, resulting in a faster path to recognized revenue, improved operational efficiencies, and higher customer satisfaction.
• Increases sales by enabling customers to place orders with ease
• Reduces processing times
• Allows real-time management of sales order information
• Checks for availability before order commencement
• Ensures all orders are secure and reliable
• Tag Barcode to Products, Invoices and loyalty card etc